Reverse Logistics & Claims
When something goes wrong, we handle the paperwork and the pickup.
Damaged, wrong or changed pieces happen on every big project. We pick them up, document their condition, repackage them, and ship them back to the vendor or hold them for repair.
Our receiving photos and carrier exceptions give you the evidence a freight or vendor claim needs, and we work with trusted local repair specialists so you don’t have to.
Who this service is for
Interior Designers
Your receiving dock, warehouse and install crew — so you can stay focused on the design.
Read moreShowrooms & Furniture Brands
Your brand, delivered the way you’d deliver it yourself — receiving, storage, delivery and install.
Read moreFreight Brokers
FF&E specialists for the last leg in Oregon and Washington — with POD you can forward the same day.
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Frequently asked questions
Will you help me file a freight damage claim?
Yes. We note exceptions on the delivery receipt and provide photos and condition reports so you or your vendor can file the claim.
Can you arrange repairs locally?
Yes. We work with experienced Portland-area repair specialists and coordinate the repair so you don’t have to.
Let’s plan your next project
Send your scope — item count, vendors, target dates and locations. We reply within one business day.
Contact us